April 11, 2011
Oceanic Has received consumer reports that the inner frame has been cracking, thus not allowing a seal causing the mask to leak.
Oceanic is giving you the opportunity to exchange a defective Pioneer Mask if it was purchased between August 24, 2010 through April 11 , 2011.
For details or questions on how to exchange a Pioneer Mask please contact an authorized dealer or contact Oceanic at (800) 435-3483 x128, 8am - 5pm PST Monday – Friday.
The affected Pioneer Mask can be sent directly to Oceanic at:
Oceanic Customer Service
2002 Davis Street
San Leandro, CA 94577
A Return Authorization (R/A) is required.
Toll Free: 1-800-435-3483 x128
Outside US: 510-562-0500 x128